About our company,
Trajectory and Commitment in Technological Services
Our Mission and Corporate Values
Our history
For 12 years, we have been pioneers in providing customized technological solutions to our clients. Our service portfolio ranges from the implementation, administration, and management of networks to cybersecurity and custom software development. Our goal is to help you achieve your business goals by optimizing your processes, improving efficiency, and ensuring operational continuity.
Our mission
We accompany companies in their digital evolution through proactive management of their technological infrastructure, data protection, and centralization of their processes with Odoo. We become their strategic IT ally so that their team can focus exclusively on business growth, with the peace of mind that their operation is in expert hands.
Our values
At Esencial Byte, we believe in the importance of transparency, trust, and mutual respect. We are passionate about technology and strive to offer innovative and customized solutions that exceed our clients' expectations. We value our collaborators as our greatest asset and foster a collaborative and respectful work environment.
A Journey of Innovation and Growth
We took a key step in our evolution by incorporating Odoo as part of our ecosystem and service portfolio, establishing ourselves as a comprehensive technology partner for companies seeking control, efficiency, and growth.
Our 10-year journey in the technology sector has provided us with solid experience that allows us to offer customized solutions tailored to the needs of each client. We continue to expand our service offerings to support our clients in their digital transformation.
We constantly evolve, expanding our team and optimizing our processes to provide increasingly efficient support and service desk.
Specializing in cloud computing services, cybersecurity, and infrastructure management...
In partnership with Fortinet, we supported our clients in their digital transformation during the COVID-19 pandemic, implementing secure teleworking solutions for over 100 employees of our clients.
We specialize in digital telephony. We certify our team in the best brands and expand our service offerings to meet the needs of our clients.
Thanks to this experience, we have successfully executed multiple digital telephony projects, providing our clients with innovative solutions that optimize their communications and significantly reduce their costs.
Our dream begins with the creation of our company Esencial Byte, as an initiative to drive the growth of our clients through customized technological solutions.
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Specialists Committed to Your Business Continuity
Jefersson Cepeda, CEO
Founder and chief visionary, Jefersson is the driving force behind the company. He loves keeping his mind always alert by participating in software development, marketing, and customer experience strategies.
Miguel Bohórquez, CTO
Miguel loves facing challenges. With his several years of experience as Technology Director, he has helped the company reach where it is today, undoubtedly his knowledge and human quality have taken the performance of the support team to the next level.
Danuby Rodriguez, Leader Customer Experience
Danuby joins our team as Customer Experience Leader, bringing her knowledge in IT and Cybersecurity. Her passion for technology and her ability to connect with clients and collaborators will be essential to ensure exceptional service.
Adriana Villegas, Customer Services
Adriana, our service leader, is committed to providing an unparalleled customer experience, anticipating their needs and proactively solving their problems. Her proactivity and focus on customer satisfaction ensure that our users always feel supported and attended to.
Edison Gonzalez, Support Analyst
With Edison Gonzalez, our support analyst, customers can be assured of receiving high-quality technical assistance at all times. His ability to solve complex problems and his focus on customer satisfaction make him an invaluable asset to our team.
Edward López, Support Analyst
Edward, our support analyst, is an expert in providing an exceptional customer experience. In every interaction and in the face of any proposed challenge, he is committed to offering personalized and efficient solutions.
Our Strategic Allies
Working and growing alongside great clients.