IT Management Technology outsourcing for companies
We manage all the technological infrastructure of your company — equipment, servers, network, users, and cloud services — with a documented methodology, professional tools, and 12 years of experience. You operate. We take care of the rest.
See what the service includesDoes this sound familiar?
This is what happens when technology has no one to manage it.
A team fails and no one knows what is installed or where the keys are.
→ With Esencial Byte: automatic inventory and centralized passwords from day one.
They call a different technician every time. It always starts from scratch.
→ With Esencial Byte: a dedicated team that knows your infrastructure.
There are no real backups. Just hope that nothing gets lost.
→ With Esencial Byte: periodic redundant backups, local and in the cloud.
The server hasn't been updated in months. No one touches the network. The antivirus is expired.
→ With Esencial Byte: proactive management, not reactive.
- What our service includes
Everything your technological infrastructure needs, covered.
It's not a task list. It's the peace of mind of knowing that someone with experience is in charge of your technology.
IT Outsourcing
🖥️ - Management of equipment and users
- Automatic technological inventory (GLPI Agent)
- Centralized tickets and requirements
- Preventive and corrective maintenance
- Asset control and lifecycle
Professional IT Management.
🗄️- Servers and infrastructure
- Windows Server and Ubuntu Server
- Active Directory (AD) and GPO
- Print and file servers
- DNS, DHCP, and network services
- Virtualization: Proxmox, VMware, Hyper-V
Experience and Mastery of Enterprise Web Platforms.
☁️- Cloud services
- Microsoft 365 — management and support
- Google Workspace
- AWS and Azure
- Hosting, domain, and business email
- Cloud accounting software
Secure Backup of Your Information.
💾 - Backups
- Periodic and automated backups
- Local + cloud redundancy
- Verification and restoration testing
- Documented backup policies
Security, Best Practices, and Custom Software.
🔐- Security and access
- Password management (Teampass)
- SSL certificate management (Sites/Apps)
- Physical access control (Dahua / Hikvision)
- Documented security policies
- Corporate software licensing
Process management, Policies, and Procedures
📋- Management and documentation
- IT manuals and policies by company
- Management
- Periodic management reports
- IT projects with tracking in GLPI
- Ongoing consulting and training
We do not improvise.
Every process has been documented and traced for over 10 years.
While most IT providers work with paper notes or WhatsApp groups, we operate with professional management tools that ensure traceability, order, and total visibility over your infrastructure.
Help Desk — IT operations center
Automatic technology inventory via agent
Ticket and request management
IT project tracking
Complete history by device and user
Exportable management reports
Request a free diagnosis →
How do you prefer to work with us?
Two ways to have Essential Byte as your IT ally.
Monthly IT management contract
Your company has a permanent external IT team. Proactive management, not reactive. Ideal for companies with more than 5 active devices or servers.
Start now- Asset inventory and management with GLPI
- Remote and on-site support included
- Scheduled preventive maintenance
- Server and service management
- Monthly management reports
- Direct channel for priority attention
On-demand service
For specific needs or companies that are not yet ready for a contract. Attention by incident, project, or technical visit.
- Asset inventory and management with GLPI
- Remote and on-site support included
- Scheduled preventive maintenance
- Server and service management
- Monthly management reports
- Direct channel for priority attention
Frequently asked questions
What our clients usually ask before hiring.
Clients with a monthly contract have a direct channel for priority attention. For critical incidents that affect operations, we define response times from the start of the contract.
No. That's what we're here for. You tell us what your business needs — we translate it into technology that works. We explain in simple terms and inform you without unnecessary technical jargon.
We start with a free 30-minute diagnosis. From there, we present a proposal within a maximum of 48 hours. If there is an agreement, the onboarding process takes between 1 and 2 weeks depending on the size of your infrastructure.
We are based in Bogotá and serve companies in the city in person. For other cities in the country, we offer complete remote management and support — most requirements are resolved without the need for a physical visit.
Ready to have an IT department without hiring it?
Request your free diagnosis. We analyze your current infrastructure and tell you exactly what you need
at no cost and with no obligation.
✓ No cost ✓ 30 minutes ✓ Response in 24 hours ✓ No hiring commitment